Cancellation Policy

Cancellation Policy

• Cancellation by Customer
  • Customers can cancel their ambulance booking by contacting us directly through our helpline number: 9084178181.
  • Cancellations must be made at least 30 minutes before the scheduled pick-up time to avoid any cancellation fees.
  • If a cancellation is made within 30 minutes of the scheduled pick-up, a fee of 20% of the total service charge may apply.
• Cancellation by Vendor
  • If the assigned vendor cancels the booking due to unforeseen circumstances (e.g., vehicle breakdown, traffic delays, etc.), Ambulant Mobile will attempt to reassign another vehicle promptly.
  • In such cases, Ambulant Mobile is not responsible for delays or unavailability but will make every effort to provide an alternative solution.
• Refund Policy
  • Refunds (if applicable) will be processed within 7-10 business days after cancellation.
  • Refunds will only be applicable if the cancellation is made in compliance with the conditions outlined above.
  • All refunds will be processed directly with the vendor, as Ambulant Mobile does not handle payments.
• Non-Refundable Conditions
  • Once the ambulance has reached the customer’s location, no refunds will be provided, even if the service is no longer required.
  • In cases where the customer provides incorrect information regarding the pick-up or drop-off location, no refund will be provided.
• Disclaimer
  • Ambulant Mobile is a service provider connecting customers with third-party vendors. We are not liable for any issues related to vehicle availability, quality, or performance. Any risks related to the service are between the customer and the vendor.
• Contact Us
  • For any questions regarding cancellations, please contact us:
  • Phone: 9084178181
  • Website: www.ambulantmobile.com
• Jurisdiction
  • Any disputes or legal claims will be subject to the jurisdiction of Agra, Uttar Pradesh.